Channels
Clairify Channels are dedicated, semantic spaces for organizing communications. That's a douchey way of saying that they are named folders, thanks ChatGPT!
But, unlike email folders or Microsoft Teams channels, our channels are designed lower cognitive load, eliminate fear of missing out, and supporting healthier, async-first workflows. To do this, our channels are supported by agents that can filter noise, extract signals, priorize, and turn messages into knowledge via Q&A.
Highlights:
- Organize - Split messages by any topic so you’re not overwhelmed by a single messy inbox.
- Distribute - Keep the right people in the loop without blasting their inbox.
- Monitor - An ambient agent directs your attention to what matters most in the moment.
- Prioritize - Re-stack messages based on your instructions.
- Retrieve - A Q&A agent turns messages a living knowledge base.
Personal Channels
A Personal Channel works much like folders or labels in Gmail or Outlook: It’s a personal categorization system for keeping related messages together. You can create a channel from your own message categories (for example, “Finance Alerts,” “Client Updates,” or “Family Messages”), and it will de-clutter in a familiar way.
Shared Channels
A Shared Channel adds delegation and observability. Unlike labels or folders, which stay locked to one person’s view, a channel can be carved out of a private inbox and selectively shared. This creates a “partially shared inbox” experience: you don’t need to forward every relevant message manually, and collaborators gain visibility into just the stream you’ve exposed. Shared Channels are especially useful in targeted scenarios — for example, if the CEO receives a customer request, it can be dropped into a “Delegated to Sulav." He then has direct visibility into those messages without needing full inbox access, making shared channels ideal for lightweight delegation, accountability, and small-circle observability.
Team Channels
A Team Channel is best understood as a shared knowledge stream. Instead of each person holding onto siloed communications, everyone working on Project A can direct relevant updates — whether they arrive by email, Slack, or other monitored sources — into a single channel. This doesn’t replace chat or email for back-and-forth conversation, but it ensures that the underlying information — customer requests, stakeholder updates, internal discussions, reports — is collected in one place. The result is alignment and visibility: The channel becomes the reference corpus for the team, reducing the risk of missed context and keeping everyone working from the same set of facts.
Public Channels
A Public Channel takes the concept one step further by opening it up to a broader audience. These channels are typically created by vendors or organizations to share updates, product announcements, or newsletters with their customers. Unlike social media posts or marketing emails, content in public channels won't be buried or summarized by agents and algorithms. Your brand remains intact, and your updates are always reach the decision makers who have asked to hear from you, and you gain unique insight into what resonates and what gets ignored. The result is a distribution model where you no longer compete for attention in crowded spaces.
Q&A for Channels
Any channel can have AI-powered question and answering (Q&A) turned on. Q&A turns channels into queryable knowledge spaces. Onboard new members, find context on demand, and reduce interruptions, and catch up easily when you fall behind by simply asking questions. An AI agent continously monitors the channel to gather facts and those facts have a longer time to live (TTL), much greater than the 30 day story-retention period. Long-term retention means that the burden on your own memory, and the burden to be aware in the moment vanishes. The critical difference between Clairify and other AI assistants is that that it's corpus of knowledge is based on all the information about the topic you defined, from all the data sources you connected. This means the knowledge isn't splintered across the native AI in those respective apps. Clairify has the full story whereas the other AI agents don't.
Tip
Our agents deliver topical completeness they have access to data from multiple sources.
Tip
The knowledge captured is limited to information passing in an out of the executive sphere. This results in a smaller corpus with a high signal-to-noise ratio. Since AI answers degrade in proportion to the length of the context window, for any given period time, our AI agent yields better results than those built on mixed organizational chatter.
Ambient Agent
Any channel can have ambient agent turned on. An ambient agent continuously monitors the channel for important information based on a prompt you write, for example, "highlight any customer complaints." You also control how signals arrive, choosing between instant alerts, digests, or incorporated into daily briefings. You can change the instruction at any time, so the agent adapts as your priorities shift. Ambient agents eliminate the need to constantly monitor multiple streams, preventing the fractured attention that comes from trying to stay aware of everything at once.
Stack Ranking
Any channel can have stack ranking turned on. By default, messages in a channel are shown in the order they arrive, but stack ranking lets you change that. You write a simple prompt to tell the agent how you want items organized — for example, “rank by urgency,” or “show customer requests before internal updates.” The agent will re-order the channel based on your instruction, so the most relevant items rise to the top. You can adjust or replace the prompt at any time, making it easy to shift priorities as your work changes.
Full Feature List
| Feature | Description |
|---|---|
| Organize | Split messages by any topic so you’re not overwhelmed by a single messy inbox. |
| Distribute | Keep the right people in the loop without blasting their inbox. |
| Monitor | An ambient agent directs your attention to what matters most in the moment. |
| Prioritize | Re-stack messages based on your instructions. |
| Retrieve | A Q&A agent turns messages into a living knowledge base. |
| Avatars | Name, describe, and assign icons so channels are easy to recognize in your dashboard. |
| Controls | Dial down engagement without losing organization through filter, mute, and disable. |
| Recap | Receive recaps of unread items in your twice-daily briefings. |
| Refactor | Create a new channel and re-organize your stories on demand. |
| Engagement Analytics | Monitor engagement and resonance for shared content. |
| Message Analytics | Track message counts and the percentage of messages flowing through the channel. |
| Attention Analytics | View where your attention is demanded versus where it is spent. |
| Upgrade | Convert a Private Channel to Shared when collaboration is needed. |
| Tap | Contribute to a Team Channel by redirecting a copy of all messages. |
| Expire | Set channels to expire or delete them while retaining their knowledge. |
Different Strokes
On the surface, and in the name, Clairfy Channels sound like email folders or instant messaging. The thematic differencs is that Clairify Channels are designed for executive awareness, not communication, and capturing organziational knowledge relevant to executive leadership. To put a fine point on it, the functional differences are outlined in this section.
Tip
Labels and folders are static filing systems inside one inbox, while Clairify Channesl are dynamic, multi-feature message streams that can evolve into collaboration, generate insight, and support automation.
Tip
Slack and Microsoft Teams channels are fast-moving chat streams that demand constant attention. Clairify Channels keep you aware of what matters without requiring you to watch every message — reducing cognitive load and eliminating the fear of missing out.
| Category | Strengths | Limits |
|---|---|---|
| Incumbent Email (Gmail, Outlook) | Ubiquitous; enterprise-trusted; robust routing with rules, folders, and categories. | Containers are personal-only, not shared. Monitoring is passive — users must dig into folders to find signal. Limited to email as a single data source. |
| Newer Email Clients (Superhuman, Missive, HEY, Unroll.me) | Modern triage features such as split inboxes, sender screening, collaborative inboxes, and newsletter digests. | Still email-centric and designed for team addresses like support@ or sales@. Limited to email as a single data source for AI agents. No continuous monitoring — users must still scan for what matters. Does not support selective sharing of personal inbox content. |
| Instant Messaging (Slack, Teams, Google Chat) | Shared channels by default; strong for real-time collaboration; wide adoption across teams. | Create fear of missing important information, leading to always-on pressure and constant context-switching. AI agents must filter through massive volumes of conversational noise. Knowledge is limited to what was discussed rather than comprehensive topical information from multiple sources. |
| Clairify Channels (Personal, Shared, Team, Public) | Dedicated, semantic spaces for communications. Channels reduce cognitive load, eliminate FOMO, and support async-first workflows. They can be private for personal organization, shared for targeted delegation, team-based for collective knowledge, or public for vendor/customer distribution. Every channel can be powered by an agent that extracts signals and supports Q&A, creating queryable knowledge spaces with long-term retention and high signal-to-noise. | Requires a new workflow model — channels sit alongside inboxes and chats rather than replacing them. Collaboration is structured around visibility, delegation, Q&A, and signal extraction, not inline replies or chat-style threading. |